Privacy Policy

SYMYO Sports Therapy (“SYMYO,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using this website, you agree to the practices described in this Privacy Policy.

Depending on how you interact with our website, we may collect the following information.

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Measure website performance
• Analyze visitor behavior
• Support advertising and remarketing campaigns

You can disable cookies through your browser settings, although some features of the website may not function properly.

We may use third-party services such as:

• Google Analytics
• Google Ads
• Meta Pixel (Facebook and Instagram)
• Other analytics and advertising providers

These services help us understand website usage, measure marketing performance, and improve our services.

We may use the information we collect to:

• Respond to inquiries
• Schedule appointments
• Communicate with you
• Send appointment reminders
• Deliver newsletters or educational content if you opt in
• Improve our website and services
• Analyze website traffic
• Improve advertising campaigns
• Comply with legal obligations

Appointment requests may be processed through our third-party scheduling platform.

Information submitted through the scheduling platform is also subject to that provider’s privacy policy.

If you use our website chat feature, we collect the information you voluntarily provide through the chat to respond to your inquiries, answer questions, provide customer support, schedule appointments, and improve our services.

Please do not use the website chat to send confidential medical information or communicate medical emergencies.

If you provide your contact information, we may occasionally send:

• Educational content
• Clinic updates
• Appointment reminders
• Promotional offers
• Newsletters

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

We do not sell your personal information.

We may share information only with trusted third-party service providers that help operate our business, including:

• GoHighLevel (website chat, CRM, communications, and phone services)
• Jane App (appointment scheduling)
• Google Analytics
• Google Ads
• Meta (Facebook & Instagram advertising)
• Email service providers
• Payment processors

These providers receive only the information necessary to perform their services.

We use commercially reasonable administrative, technical, and physical safeguards to help protect your information.

However, no method of electronic transmission or internet storage is completely secure, and we cannot guarantee absolute security.

Information submitted through this website, including contact forms and website chat, is intended for general communication and appointment scheduling.

Please do not submit confidential medical information or urgent medical concerns through these features.

Protected Health Information (PHI) collected as part of your healthcare is handled in accordance with applicable healthcare privacy laws and our Notice of Privacy Practices.

If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

This website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Depending on applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

We may update this Privacy Policy from time to time.

Any changes will become effective immediately upon posting the revised Privacy Policy on this page. The Effective Date at the top of this page will be updated accordingly.

If you have any questions about this Privacy Policy or how your information is handled, please contact us: